{"id":493850,"url":"http://info.mzalendo.com/api/v0.1/hansard/entries/493850/?format=json","text_counter":214,"type":"speech","speaker_name":"Hon. (Eng.) Gumbo","speaker_title":"","speaker":{"id":24,"legal_name":"Nicholas Gumbo","slug":"nicholas-gumbo"},"content":"out orders at passengers and in a very discourteous manner, indeed. Of course, for them service with a smile went on leave a long time ago. Having said all these things, I think the problem with the aviation sector in Kenya in general is the fact that we have a very weak regulator of the industry. It is a fact that the Kenya Civil Aviation Authority (KCAA) is a lot weaker than some of the operators in the industry. The structures of the KCAA and some of the players it is supposed to regulate---"}