{"id":493863,"url":"http://info.mzalendo.com/api/v0.1/hansard/entries/493863/?format=json","text_counter":227,"type":"speech","speaker_name":"Hon. Opiyo","speaker_title":"","speaker":{"id":1174,"legal_name":"Jared Odhiambo Opiyo","slug":"jared-odhiambo-opiyo"},"content":"The Kenya Airways introduced another service called Jambo Jet and it was touted as being the cheaper option for travel. If you happen to delay and you miss your flight, I tell you that ticket becomes obsolete. You cannot get a refund or get rescheduled. I think that is draconian; that is undemocratic and it is not the way to handle clients."}