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{
    "id": 106853,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/106853/?format=api",
    "text_counter": 155,
    "type": "speech",
    "speaker_name": "Mr. Raila",
    "speaker_title": "The Prime Minister",
    "speaker": {
        "id": 195,
        "legal_name": "Raila Amolo Odinga",
        "slug": "raila-odinga"
    },
    "content": "Mr. Speaker, Sir, the Government has, in this regard, put in place a set of remedial measures that it is taking to strengthen performance of Ministries that are rated poorly. Such measures include, among others, sharing of lessons learnt by the evaluators and placing a poorly performing Ministry on the programme of Rapid Results Initiative. Furthermore, punitive actions are taken through sanctions by the Government. For example, the names of poorly performing Ministries are published in the print and electronic media. A reprimand is issued to those Ministries by His Excellency the President and the Prime Minister. In addition, those Ministries that are performing really badly are provided with further guidance by my Office, through the Performance Contracting Department. On the other hand, top performers are awarded trophies and certificates to boost their morale and are encouraged to continue with the good work. Mr. Speaker, Sir, the Government is also continuously improving the modality of performance contracting. For example, it is cascading performance contract targets to all levels of management. It is also institutionalising operational and managerial autonomy in the Ministries so as to avoid macro-management and to leave managers free to realise their performance targets. Finally and most importantly, through customer satisfaction surveys, suggestion boxes and hotlines, performance contracting has empowered ordinary Kenyans. The Government is committed to further strengthening performance contracting and delivering key public services that all Kenyans rightly deserve. Mr. Speaker, Sir, performance contracts are meant to improve service provision to the general public. Their measure is the satisfaction that the public derives from improved quality of services. We have, therefore, instituted measures that will enable the"
}