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{
    "id": 111764,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/111764/?format=api",
    "text_counter": 292,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": "negotiations of encashment of outstanding leave days. This led to several cancellations and the delay across the KQ network. The KQ Flight Nos. 0403 and 0406 were amongst those affected. All the affected passengers, among them hon. David Koech, Member of Parliament for Mosop, were handled with deserving respect and utmost courtesy by the airline staff in Addis Ababa. Part of this included hotel accommodation and related expenses which are paid as normal airline operation costs. The Kenya Airways paid a total of US$50 as passage fees following the delay. Mr. Speaker, Sir, the standards of our national carrier have not dropped but have grown from strength to strength with a significant improvement in its network and product offering in just a few years. There have been dramatic improvements in all time flight departures and arrivals that hit at all times a record high of 95 per cent as measured by the International Air Travel Association (IATA) standard in September, 2009. The airline continues to maintain a high degree of liability, schedule integrity and high safety standards throughout its operations. Earlier this year, KQ was again recognised as the first airline in Africa to be awarded the International Safety Audit for Ground Permission for its operations at Jomo Kenyatta International Airport (JKIA), Nairobi and Moi International Airport, Mombasa. The national career has continued to earn several accolades in recognition of its excellence in the market place during the last one year alone, owing to its reputation. These include and not limited to the following:- 1. Marketing Society of Kenya Award for the Kenya Best Flag Bearer in Kenya. 2. The airline was ranked second in the East African Most Respected Companies Award last year. 3. In Africa, KQ has been declared African Business Airline of the Year during the African Investors Tourism Award ceremony held recently in Zimbabwe. Mr. Speaker, Sir, the above is proof that the management and staff of Kenya Airways continue to offer a superior brand of service and experience to all customers and stakeholders with a warm, caring and friendly attitude that signifies and enhances the career’s position as “ The Pride of Africa” . Thank you."
}