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{
    "id": 1230604,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1230604/?format=api",
    "text_counter": 189,
    "type": "speech",
    "speaker_name": "Prof. Kithure Kindiki",
    "speaker_title": "The Cabinet Secretary for Interior and National Administration",
    "speaker": {
        "id": 1046,
        "legal_name": "Kithure Kindiki",
        "slug": "kithure-kindiki"
    },
    "content": " Thank you, Hon. Speaker. One of the priorities for us as a Ministry is institutional reforms within the security sectors, immigrations, citizen services, prisons and correctional services. Earlier this afternoon, I began by saying that we admit the rate and efficiency at which Government services are being rendered is not satisfactory. Therefore, we have considered that institutional reforms and organisational culture change is a priority for all our departments within our ministry. I want to accept the critical sentiments raised about our performance and we are working very hard to make sure we do better. Going forward, this administration will be more than happy to report progress made in every sector. We have instituted baseline surveys for every service that we are offering so that in every three or six months, we can track progress. Having said so, the Leader of the Majority Party asked whether we will continue printing documents or go digital. The policy of the Government is to digitise all the services that it offers. As we speak, I can report that 5,771 services are partially digitised, out of which 3,293 services across the Government have been digitised end to end and the other 2,498 are partial and not end to end. So, this is the policy. Digitisation comes with its challenges, but it is a decision the Government has taken to proceed that way. However, this does not take the words I spoke earlier that as we wait towards complete digitisation, we must continue producing and giving services. Our mothers are still giving birth as we speak and wait for the process to be consummated completely. Therefore, I intend to make sure that we satisfy the demand. I want to assure the Members that we will make progress. The Member for Gilgil has asked for timelines. On 27th March this year, which is three weeks ago, we initiated a rapid response initiative at the Civil Registration Services (CRS). Therefore, we are expecting in 90 days that the issue of shortage will be addressed as we wait for digitisation and equipment modernisation. A question has been raised on remote and far-flung areas by the Member for Lamu East. I will be visiting there next week for two days because the question the Member has asked should be given urgent priority. I think we will open a registration centre in Kiunga as a matter of priority because the need as described is quite unique comparing to other parts of the country. I want to commit to the Member and the House that I will go to open a registration centre there. Hon. Speaker, as we continue with digitisation, we still need registration centres. At the moment, out of the 369 sub-counties, upon implementation of the Motion passed by this House earlier own, we have civil registration in 137 sub-counties. It means we are less than half done. However, we are continuing to open new ones on a need basis. I sent my Principal Secretary for Citizen Services to open one in Kajiado a month ago. I think he will be opening another in Nkubu in about a month. This will be resolved as we continue to make sure that every sub- county has a civil registry."
}