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{
    "id": 1239165,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1239165/?format=api",
    "text_counter": 144,
    "type": "speech",
    "speaker_name": "Sen. Ali Roba",
    "speaker_title": "",
    "speaker": null,
    "content": "As a professional pilot, I have another issue that is of concern to me. We used to fly passengers and every time there was even a 40 minutes delay, we felt so guilty. We had to provide refreshments and try to personally talk to the passengers and create comfort. For KQ, it has become normal to cause inconvenience to the tune of several hours, a day, cancel flights and they feel nothing because nobody holds them to account. This is unacceptable. Nobody holds them to account. The Kenya Civil Aviation Authority (KCAA) needs to enforce the provisions of the law and KCAA Regulations that requires them to conform to global airline standards as required by the International Air Transport Association (IATA). The situation in KQ is extremely wanting. If it is sustained, we are going to be doomed as a country. The only critical issue that I want Senators to support in this"
}