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"content": "They have addressed the issue of Integrated Population Registration System (IPRS) validation for applicants, parents and guarantors. The system takes too long to validate identity cards and is at times completely down for several hours hence applicants cannot register at the portal in order to proceed with the applications. The implication of this is that identification numbers take a long time to validate or does not validate at all hence applicants cannot register at the application portal. Newly acquired identity card number are also not readily available in the system hence hindering the application progress. On the intervention, the IPRS is to review their system to try and accommodate the traffic flowing through the portal during this application period. Newly acquired identity cards are being updated in the IPRS system from the National Registration Bureau. The Ministry of Education has already written to the Cabinet Secretary, Ministry of Interior and National Administration to address this issue and they have attached that statement. Hon. Deputy Speaker, on the question of undeclared courses at KUCCPS by institutions, students have admission letters with courses that are not declared with KUCCPS portal, hence cannot be found in application portal during application. The institutions are to update all courses and their costs with KUCCPS before Monday, 28th August 2023. On the huge traffic in the application portal, they concur there is, indeed, huge traffic in the application portal caused by numerous concurrent applications. The situation has been exacerbated this week because some institutions are due to commence the academic year of 2023/2024, and therefore, many students are logging into the system almost at the same time. The Ministry of Education is continuously monitoring and adjusting the system for optimal performance to ensure that all students are able to access the system as they log in. On loan application forms attachments, the difficulty emanates from applicants using varying scanning technologies and formats leading to difficulties in uploading the documents and inability to complete the applications. Applicants, therefore, cannot complete the application process of applying for the loans. A standardisation software is being implement to manage the various formats of attachments coming through. Meanwhile, applicants are being re-directed to an online tool to assist in the conversion to the right format. There are also incidences of applicants using wrong email addresses and they are continuously educating them, especially students and parents, on how to deal with that together The electronic version of the Official Hansard Report is for information purposesonly. A certified version of this Report can be obtained from the Hansard Editor."
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