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{
    "id": 1299136,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1299136/?format=api",
    "text_counter": 343,
    "type": "speech",
    "speaker_name": "Kisii County, WDM",
    "speaker_title": "Hon. Dorice Donya",
    "speaker": null,
    "content": " Thank you, Hon. Temporary Speaker. I support the amendment with reasons. I have a friend who participated in this saga. When they learnt that it was not fruitful, they went and asked for a refund. What was disappointing was that they were told they would not get 100 per cent refund. They would incur a penalty. In addition to consumers paying for something which took too long for them to receive, you still want to take something extra from what they paid yet you have not given them what they wanted, as if they do not know their rights. The Cytonn CEO must pay double to investors who did not receive what they paid for. Instead of doing so, he is super rude. I want to compare this situation to our hospitals’ parking areas. You go to a hospital and pay Ksh5,000 or Ksh2,000 as an appointment fee to see a doctor. After seeing the doctor and being issued with a receipt, you are still told to pay for parking. That is how hospitals steal from Kenyans. When you ask them why you are paying for parking, they say that that is one way of regulating parking because certain people just come to park in hospitals without being treated. But I have a receipt issued by the hospital which should allow me to exit. Our laws are not clear. Therefore, people take advantage of the loopholes and steal even from the sick. Even contractors who supplied maize to schools two years ago are yet to be paid and nobody is helping them. We speak every day in this House but nothing is done. The Cytonn story has reminded me of Kisii County. Contractors did their work three years ago but when they went to claim their money, they were told that they had to be scrutinised afresh. I do not know how we will ever help our people. The police have to visit the Cytonn premises and force them to close down and stop running advertisements. That will be a lesson to other unscrupulous people who do not protect consumers. You buy land but when you visit the Ministry of Lands, you are told that your title deed is not legitimate, and that two different people have the same copy. We then say we are fighting for the needs of poor Kenyans. This should serve as an example. We do not want to see any advertisement from Cytonn even as we break for lunch. Advertisers are very funny. You may advertise a face cream yet people who use it still do not have smooth faces. Advertisers will look for a smooth-faced lady to advertise their fake product. They will purport that she used their cream to achieve the smoothness. That is how advertisements work. When you look at the people who have used the cream, you will realise that my face is even smoother than theirs. We should look into these things to confirm that we sell the right things to our people. It should not be that vitu kwa ground ni tofauti."
}