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{
    "id": 1317690,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1317690/?format=api",
    "text_counter": 530,
    "type": "speech",
    "speaker_name": "Prof. Kithure Kindiki",
    "speaker_title": "The Cabinet Secretary for Interior and National Administration",
    "speaker": {
        "id": 1046,
        "legal_name": "Kithure Kindiki",
        "slug": "kithure-kindiki"
    },
    "content": "report. They also failed to comply with the stipulated obligations under the contracts, including establishing a dedicated administrative unit to manage the medical cover and last expense cover, establishing a 24-hour operational contact care centre, self-care services and ensuring that the healthcare providers have an SLA to ensure that members of the scheme got the prescribed drugs and other services at all times. That includes medical cover for the principal member, a declared spouse, five children up to the age of 21, no age limit for dependents living with disabilities, access to out-patient, in-patient and specialised medical services in recognised Government, faith-based and private health facilities across the country, no limit for out-patient treatment for non-uniformed officers in job group A to L, PG 1 to 7 for the National Police Service (NPS) and PG 1 to 8 of the Kenya Prisons Service (KPS), out- patient limits in high-cost private hospitals for non-uniformed officers, no limit for in-patient treatment in amenity wards for non-uniformed officers, and other benefits. Hon. Deputy Speaker, the health facilities that our officers are using now include all Government health care facilities, including level 3, 4 and 5 hospitals, all facilities previously providing services to NPS and KPS personnel, private hospitals such as Gertrude Children’s Hospital, the Aga Khan University Hospital, MP Shah, the Karen Hospital and Nairobi Hospital for unlimited medical services. In addition, the service provider has a continuing obligation under the contract to ensure the provision of quality services and availability of prescribed drugs and services at all times and also ensure no member or their dependent is denied service on grounds of a delay of submission of payment of premium during the subsistence of the contract. Issue a last visit after every visit as well as where a member utilisation benefit has reached 75 per cent and finally promptly refund or reimburse a member for any cost incurred for prescribed drugs not available in the designated health facilities. The NPS has also established a standing contract implementation committee, which undertakes member solicitation to provide periodic reviews of the reports from the service and the overall performance of the medical scheme. The most notable complaints received by the committee concerning access to health facilities have since been addressed. The NPS and the KPS schemes have also provided a toll-free telephone number to assist members experiencing difficulties in accessing medical services. I submit."
}