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{
    "id": 1337318,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1337318/?format=api",
    "text_counter": 245,
    "type": "speech",
    "speaker_name": "Busia County, ODM",
    "speaker_title": "Hon. Catherine Omanyo",
    "speaker": null,
    "content": "the judge can never tell how hurt I was when I was involved in an accident. There are some damages that can happen that cannot be seen physically but if the insurance has to pay, let it not have excuses of not paying. Just recently I had a problem with my eyes. I went to a hospital and I was told that whatever they were supposed to do for me to be treated, I had exploited it and I have never been treated. They told me my daughter had exploited it. I asked how much am I insured. They told me Ksh10 million. So how much did my daughter use? They said Ksh100,000. How much is the balance? They said Ksh9.9million. I said I need treatment. They said AoN-Minet Insurance Company has declined because they cannot do that. I then asked them: Are you praying that I come back with a liver, neck or another organ that is sick but not the eye? It does not just make sense. It is a little dumb. Also, there is a friend who cannot bear a child but can have a child through a surrogate. The insurance cannot accept a surrogate to get the same treatment the real insured person could have got meaning they are gender insensitive because there are ways somebody can bear a child without them actually carrying it in her womb. Also, insurance companies have put hidden charges when the agent comes to the client. There are things that they do not say when they are selling the insurance. They say very nice things first, but immediately you sign to it, then there are hidden charges that come along with which is also not good. We need transparency and if anything happens, there should be no delay; if possible within 24 or 48 hours. Some compensation should be undertaken quickly because there are things that are urgent. If you delay, people get bigger shocks and may lose their lives. There is also lack of trust because of the way the insurance companies have treated people seeking compensation. You can lose a house, car or something of value but what you get back does not define indemnity. If it was compensating you the exact value of what you lost to help you get back to your feet to the level you were, then there is no way they will be coming back to you. I rush to you as an insurer so that it can come in handy when I need it. And that means I do not have money at that time. It is you who is holding money on my behalf, so why are you asking me to first deposit some money before you compensate me? I like this amendment. It will help everybody; the rich and the poor. Thank you, Hon. Temporary Speaker."
}