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{
    "id": 1337344,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1337344/?format=api",
    "text_counter": 271,
    "type": "speech",
    "speaker_name": "Molo, UDA",
    "speaker_title": "Hon. Kuria Kimani",
    "speaker": null,
    "content": "and convince you to buy their policies. However, once you sign up, customer care becomes a nightmare when you need your car repaired or compensation for your vehicle. Most Members of Parliament have said that they have issues with their medical insurance. I was talking to Hon. Linet Toto, and she told me that she got involved in an accident and when she was trying to get compensation for her car, she was told that she had to use her own money to repair the vehicle and then the insurer would compensate her. She is still being taken round in circles a few months later. If this House has numerous examples of Members being taken round in circles by insurance companies regarding their claims, what about an average Kenyan? You can imagine the nightmare that they go through if we, who are in privileged positions, go through such difficulties. We even have people that we could talk to, to fast-track those processes. What about the average Wanjiku ? I know that the insurance sector is listening. The insurance regulator is listening. The Departmental Committee on Finance and National Planning is ready to oversee the industry to bring sanity to it so that we have continued uptake of insurance products and services. To have a secure, healthy population and spur economic growth, we need to address the issues that Members have raised about their medical insurance. With those few remarks, I beg to reply."
}