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{
    "id": 1349731,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1349731/?format=api",
    "text_counter": 75,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": ", media tours, and other publicity material. 3. Stakeholder engagement with specific agencies and interest groups to enhance awareness of such requirements, for example, the Kenya Film Classification Board and Kenya Film Commission. 4. Deploying Customer Satisfaction Surveys to enhance customer experience. 5. Institutional collaboration with the Ministry of Foreign & Diaspora Affairs to reach Kenyans living abroad and tourists intending to travel to Kenya with relevant information on requirements for travel to Kenya. Hon. Speaker, consequently, the Committee will be bringing a motion in the House seeking to cause the Cabinet Secretary for the National Treasury to request the amendment of the EACCMA 2004 concerning the US$500 value cap to bring it to the current economic reality. The Committee has implored the KRA to undertake and retrain their staff at JKIA and other ports of entry on customer feeling and deploy the use of non-intrusive technology for scanning for efficiency of customs management. Hon. Speaker, it is worth noting that KRA has issued several public notices to sensitize the public on the passenger entitlement and concession, hence reducing the complaints at the port of entry. In summary, we engaged the relevant authorities. It is an issue of law, but the EACCMA 2004 is outdated. The limit of US$500 is too little and needs to be changed to come to reality with the current situation. The KRA staff at the airport should refrain from harassing passengers. They should refrain from collecting very little revenue at the expense of harassing our men and women from the diaspora and tourists. Consequently, the revenue collected by being a marketable destination globally would be more than the Ksh8 million they collect monthly on this particular tax. Since we implored the KRA on this, customers arriving in JKIA are talking about improved customer experience and harassment of passengers has substantially reduced. Now that they are implementing this Act, we have also implored them to provide the Green and the Red Channels so that they are clear to the passengers."
}