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{
    "id": 1380965,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1380965/?format=api",
    "text_counter": 120,
    "type": "speech",
    "speaker_name": "Tinderet, UDA",
    "speaker_title": "Hon. Julius Melly",
    "speaker": null,
    "content": "states such as inputting programme code. That has been a real problem for the delay. 2. Errors in payment notification, especially on Pesa Flow side. Some users have reported errors such as unusual payment amounts, for example Ksh20, unknown beneficiaries from the KUCCPS. There is also a case where someone was prompted to pay US$403. Hon. Temporary Speaker, to address the challenges experienced by the applicants with regard to payments, the following remedial actions have been undertaken — 1. Joint Technical Team - A joint technical team led by the Principal Secretary, State Department of Information Communication and Technology (ICT) Digital Economy, was constituted to identify the problems and continuously monitor the process and intervene as may be necessary. The team has representation from KUCCPS, Konza Technopolis Development Authority, the ICT Authority, the Directorate of E-citizen and the Ministry of Information, Communication and Digital Economy. 2. Review of the resources - The joint technical team undertook a thorough review of the resources allocated to the application system. The KUCCPS internet bandwidth was doubled to ensure maximum speeds. It was also recommended that KUCCPS placement application be hosted at Konza Technopolis to scale up the server space. 3. Unlocking delayed payment - eCitizen was to provide the file of all the payments made for KUCCPS to enable the unlocking of the yet to be validated payments. Until 26th February, 2024, KUCCPS unlocked 4,286 payments transactions that have been made via the E-Citizen platform. 4. Provision of self-service code - The self-service code is USSD code *22# that applicants can use to confirm or push their payments to effect on the platform. The same has been communicated to the public. Hon. Temporary Speaker, the Cabinet Secretary dealt with this yesterday, but as directed by you, I have brought this Statement to the House."
}