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"id": 1382823,
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"speaker_name": "Sen. Sifuna",
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"speaker": {
"id": 13599,
"legal_name": "Sifuna Edwin Watenya",
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"content": "Thank you, Mr. Speaker, Sir, for your indulgence. Indeed, my Statement was motivated by an incident of two elderly women paying for their National Health Insurance Fund (NHIF) contributions through this platform. The NHIF were insisting that the payments were not reflecting on their side. The problem then becomes that these persons lose the cover and also incur penalties for fake arrears. They have to make fresh payments in order for them to come back to the cover. Secondly, there was a report of the Auditor General in December, 2023, that she had not seen the contract agreements between the State and private entities behind the eCitizen digital platform. The danger there is that the public and Government could be exposed if indeed those contracts do exist and there are private individuals running this platform. I wanted to hear from the Cabinet Secretary himself whether this platform was a Government one or contracted to private entities. Lastly, there is the concern of the convenience fee for using this particular system. We have insisted that you should make it easy for people to access Government services. If you look at the sort of payments we are making for NHIF, the elderly together with The electronic version of the Senate Hansard Report is for information purposes only. A certified version of this Report can be obtained from the Director, Hansard Services, Senate."
}