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{
    "id": 1393611,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1393611/?format=api",
    "text_counter": 41,
    "type": "speech",
    "speaker_name": "Sen. Ali Roba",
    "speaker_title": "",
    "speaker": null,
    "content": "Mr. Speaker, Sir, proper credit management influences financial inclusion and encourages ecosystem within which access to credit is improved. However, it is immediately apparent that whereas the primary role of credit management is to maximize profit, this cannot be achieved at the expense of the well-being of borrowers. In the quest for ensuring profitability, some lenders have shown, over the years, evidence to resort to unscrupulous methods, especially in the collection of debt and misinformation of lenders on the fine print of borrowing facilities. This has led to situations where borrowers have overcommitted themselves financially. Further, lenders have institutionalised harassment and other forms of abuse as part of the innovative techniques or methods of collecting debt. These predatory lending policies have in some instances had the opposite effect, where borrowers have been victims of exploitive collection practices and high rates of default due to non-disclosure within the conditions of lending that are not brought to the attention of the borrowers. Mr. Speaker, Sir, at this crossroad of profit versus public interest, it stands the credit professionals whose main task is to ensure that credit management is underpinned by three main points, that is, profitability, customer focus and market stability. This means that a proper credit management system involves development of clear credit policies that sets out in clear terms, credit limits, payment terms, interest rates, penalties and late payments. Secondly, a regular customer monitoring and implementation of ethical collection pathways and clear, unambiguous communication is required. This infrastructure requires professionals whose training qualifications and contact is subject to regulatory role. Mr. Speaker, Sir, the Committee, therefore, found merit and resolved to grant the petitioners prayer for the enactment of the law to regulate credit professionals in Kenya. The Committee will soon be presenting a Bill to this House on the regulation of credit profession for consideration and passage. As I conclude, the Committee appreciates the petitioners, members of the Council of the Institute of Credit Management Kenya, who presented the petition through the Clerk's Office. The Committee acknowledges the time and considerable effort made by the CBK who submitted information concerning this petition. The Committee is also particularly grateful to the Office of the Speaker and the Office of the Clerk of the Senate for support received during the discharge of this mandate. I submit."
}