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"id": 1478565,
"url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1478565/?format=api",
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"content": "Four, is workload versus staffing. Previously, the imbalance between the heavy workload and the limited number of staff coupled with limited automation was a contributor to delays. The volume of claims had grown in unmatched proportions of Human Resource (HR) and the then deployed technology leading to extended timelines for pension processing. Fifth is bureaucratic bottlenecks. The presence of multiple layers of approval within the pension processing workflow, contributed to unnecessary delays. Each level of approval required time, often without adding significant value to the process. Sixth is delayed budgetary allocation. Pension processing is also impacted by delays in Exchequer allocations. On the specific cases where I was asked to respond, I will do so as follows- Case No.1 is Stephen Turgut Kipyegon, Teachers Service Commission (TSC) No.73576, Pension No. APN/PC/150010. Mr. Stephen Turgut retired from the TSC with effect from 31st August, 2003, where he last served as an approved teacher. His claim was submitted to the pension department by the TSC on 15th January, 2004. His pension benefits were processed and paid on 4th August, 2004. He was awarded Kshs625,899.90 as his lump sum, including monthly pension arrears. He was receiving a monthly pension of Kshs9,278 until his demise on 2nd April, 2012, when the five-year dependent pension took effect and was paid to his dependant, his wife, Mrs. Margaret Chepkirui Turgut. She received a monthly dependent pension of Kshs9,778, which ceased on the 5th anniversary of the death of the pensioner. Mrs. Turgut was also paid a Widows and Children's Pension in arrears through the December, 2013 payroll, followed by the subsequent monthly pension of Kshs4,362 to date. Case No.2, was on Jonathan Kiptanui Lang’at, TSC No.69701 and Pension No.APN/PC/131805. Mr. Jonathan Lang’at retired from the TSC with effect from 31st August, 2001, where he served as a P1 teacher. His claim was submitted to the pension department by the TSC on 14th May, 2002. His pension benefits were processed and paid on 9th August, 2002 and awarded Kshs165,282.10 as his lumpsum payment, including monthly pension arrears. He received a monthly pension of Kshs3,613.17 until his demise on 18th September, 2006, when the dependant pension took effect and was paid to his dependant, his wife Mrs. Irene Chepkoech Langat, at a monthly rate of Kshs3,613 that ceased on the 5th anniversary of the death of the pensioner. She was also paid Widows and Childrens Pension, which she continues to earn at the rate of Kshs4,120, to date. Additional context on pension review: It is important to note that a category of retired teachers was subjected or subject to a pension review following the landmark ruling in TSC versus Simon P. Kamau and the court cases are indicated there. This ruling addressed disparities in pension payments for teachers who retired between 1st July, 1997 and 30th June, 2003, entitling them to have their pensions recalculated based on revised salary scales. Mr. Stephen Kipyegon Turgut retired on 31st August, 2003 and did not fall within the eligible category for the pension review. However, Mr. Jonathan Kiptanui retired on 31st August, 2001 and was eligible for review. The electronic version of the Senate Hansard Report is for information purposesonly. A certified version of this Report can be obtained from the Director, Hansard and AudioServices, Senate."
}