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{
    "id": 1481081,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/1481081/?format=api",
    "text_counter": 77,
    "type": "speech",
    "speaker_name": "Sen. Cheruiyot",
    "speaker_title": "The Senate Majority Leader",
    "speaker": {
        "id": 13165,
        "legal_name": "Aaron Kipkirui Cheruiyot",
        "slug": "aaron-cheruiyot"
    },
    "content": " Mr. Speaker, Sir, I want to thank the Prime Cabinet Secretary for finding time to respond to these questions not just in this House. I must appreciate him for his diligence in how he responds to issues raised by Kenyans even outside this House. My question is to speak back on what Sen. Sifuna had initially asked; the availability of Government services to our citizens in the diaspora. I know that through E- Citizen, Kenyans are now able to access thousands of Government services online. They can pay for the same and quickly receive solutions to their problems. The challenge with our diaspora citizens is that these services are either not available or do not respond to the issues, such as what Sen. Sifuna was speaking about ID applications, renewal of passports, and the same. If the CSs Ministry alongside the other State Department that is in charge of citizen services, such as e-Citizen, were to set up a help desk across our consulates, citizens would be saved from the trouble of having to travel thousands of kilometres sometimes, wasting money and time to access certain critical Government services. So, the question in brief is: When are they going to make e-Citizen services easily accessible and the issues that citizens have easily resolvable so that they do not struggle? I thank you."
}