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{
    "id": 194,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/194/?format=api",
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    "speaker": null,
    "content": "dear to many hon. Members and to many Kenyans. But the last issue I want to raise with the Minister is that of access to information by the public out there. When someone applies for an identity card and he is in a remote place – not even in Bura, but in a remote place that is further than even Bura – herding his or her livestock, there should be a way for such a person to access information as to whether the processing of their application for an identity card has been completed. When recently I unearthed some of the inequities in access of information, I tabled some documentation and evidence of the search that we had done. The Ministry Headquarters has refused to respond to calls by the public. Previously, you would only call their Customer Care Service and they would tell you the stage at which your ID application was. However, now they are no longer responding and they are telling people to go to the place of issuance or to the District Registrars. When you call District Registrars, they tell you that they cannot access the information to know at what stage the process of the application is. I want to request the Minister to tell us if there is a way he can post all the data on the internet, so that people can access it from their mobile phones. This could be updated every month or every two months and in this way the public would know and wait for their applications to be granted."
}