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"id": 213660,
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"type": "speech",
"speaker_name": "Mr. Mirugi",
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"speaker": {
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"legal_name": "Kariuki Mirugi",
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"content": "Mr. Deputy Speaker, Sir, I would like to appeal to the Leader of Government Business to ensure that the Retirements Benefit Authority (RBA) comes up with a Service Charter which can also spell out how long it takes for them to process pension benefits. It is not right for Kenyans and widows to continue suffering and yet, there are officers who are paid salaries which we pass in this House, and they do not do what they are supposed to do. It should not take three years to verify names of people! With all the Government machinery on the ground; that is, chiefs, DOs and DCs, they can get that done. So, I would like to urge the Leader of Government Business to ensure that, that Service Charter is brought to this House, so that we can hold those officers accountable. He should also institute penalties against lack of service delivery."
}