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{
    "id": 305270,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/305270/?format=api",
    "text_counter": 248,
    "type": "speech",
    "speaker_name": "Mrs. Odhiambo-Mabona",
    "speaker_title": "",
    "speaker": {
        "id": 376,
        "legal_name": "Millie Grace Akoth Odhiambo Mabona",
        "slug": "millie-odhiambo-mabona"
    },
    "content": "Thank you, Madam Temporary Deputy Speaker. I will oblige to be hon. Mr. Abdikadir for today. In any case, he is my Chair in the CIOC. I will oblige for this morning until the system catches up. I urge that we take more stringent action because the duty of this House is to protect consumers. I raised this issue when we were discussing the Consumer Protection Bill last week and, indeed, I had given Safaricom as an example. A day after that, I loaded my Safaricom network with Kshs1,000 for internet and within a minute, it was all gone. When you ask them questions, they connect you to automated call responses on their 100 number line. It is difficult working with machines that are not functional but it is worse dealing with human beings at Safaricom who are not functional and give you automated answers."
}