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{
    "id": 306002,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/306002/?format=api",
    "text_counter": 88,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": "(b) I am not satisfied with performance of the mobile phone operators in Kenya since most of them did not achieve the set target for the eight quality of service performance parameters as set out by the Communication Commission of Kenya (CCK ) as indicated in the report I have just tabled. (c) The Communications Commission of Kenya (CCK) has taken the following actions against the operators who failed to meet the quality of service targets:- (i) Issued all the mobile operators with a notice of non-compliance according to Section 83A of Kenya Information and Communications Act, CAP 411A, giving a period within which the contravention is to be rectified. (ii) The Commission has also levied penalties to three mobile operators who did not achieve the quality of service target during the previous year, 2009/2010, and have continued to fall short of the targets during the 2010/2011 period. It is noted, however, that whereas all operators failed to meet the quality of service performance targets, there was remarkable improvement in performance compared to the previous year, 2009/2010. The above actions are expected to yield more improved results and ensure that Kenyans get value for their money."
}