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"speaker_name": "Mr. Poghisio",
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"content": "Mr. Speaker, Sir, of course, if the hon. Member is addressing the Chair, those accusations should be coming to the Chair and not me. But in case they are coming to me, I would say that I am not part of the ripping off. The regulator is a product of this House, created by an Act of Parliament. The regulator has set a limit for those who do not comply with the quality of service. The quality of service did not include the ripping off. The quality of service parameters are the ones given in my report. It has nothing to do with the extra-curricular or things that they go ahead to do. If they go ahead and rip you off or there is a complaint, there is a place where you can complain. You can call Safaricom and complain. I do not want us to get into the different things that are not part of the Question. The Question is about quality of service and the parameters are very clear. If the quality of service parameters are contravened, as given here, then I would like to know which one has been contravened."
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