Entry Instance

HTTP 200 OK
Allow: GET, PUT, PATCH, DELETE, HEAD, OPTIONS
Content-Type: application/json
Vary: Accept

{
    "id": 371813,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/371813/?format=api",
    "text_counter": 317,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": "Kshs35,000 but KP with their impunity have doubled this amount and going against what the Deputy President had said. When are we going to get industrialised if Kenyans are not going to get electricity? Hon. Temporary Deputy Speaker, Sir, I have experienced power outages. We have a lot of power outages. I reported to KP and they told me to go and do the repairs. I had to buy a new fridge and television. Up to now, six months down the line I have not been compensated. So, this Motion has come at the right time whereby we should allow another body to come in to give competition to KP so that they can wake up. Hon. Temporary Deputy Speaker, Sir, another thing is that when you go to their banking halls the queues are very long. Their customer service is very pathetic. We know very well that a satisfied customer will come back. Kenyans have been going back to KP because they do not have an alternative and this is the time the Government should encourage other players to come in to provide this competition so that these people can be able to wake up. Hon. Temporary Deputy Speaker, Sir, the Jubilee Government has talked of free maternity services. Free maternity services will work if at all we are going to have electricity in the rural health facilities. When you go to the rural health facilities, the situation there is difficult. Some of the drugs are supposed to be refrigerated. A fridge will only work when there is electricity. So, it is high time for them to achieve their manifesto which we are supporting. Now that we are in the Opposition, we do not just oppose for the sake of it. We oppose to give constructive criticism. So, it is high time we should have another body that is going to give competition to KP. A lot of impunity cases have been reported because of this monopolistic nature of this issue of KP. Hon. Temporary Deputy Speaker, Sir, when it comes to compensation, it is high time we looked at the time value of money. If a client, consumer or a customer experiences what happened to me, he or she should be compensated. You have spent your money and when it comes to compensating you, they should not be allowed to compensate you using the same amount of money you used to purchase your property which was destroyed. We should come up with a specific maybe percentage interest so that when you are compensated, they can feel that compensation. This is because the way things are we are not going anywhere. Today go to KP and you will see the laziness that is around there. The aspect of customer service is very pathetic. So, I urge the Government and the Mover of this Motion not just to stop at the Motion level but to move quickly and come up with a Bill. This Bill should come to this House and we debate it so that another agency can come into existence to give competition to KP and to give consumers value for their money. Hon. Temporary Deputy Speaker, Sir, thank you and I support."
}