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{
    "id": 372160,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/372160/?format=api",
    "text_counter": 263,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": "THAT, aware that Kenya, as East Africa’s largest economy, remains a minor electricity supplier with a low penetration level of about 15 per cent; concerned that Kenya Power, as a strategic national agency, appears to be grossly inefficient in its operations, still having 85 per cent of the population unconnected and facing a fast-growing population of 3 per cent annually; also noting that power outages and surges have become the norm especially with the onset of long rains, sometimes causing electrical faults that result in fires and loss of property which is never compensated by Kenya Power; and further concerned that Kenya Power has portrayed a lackluster approach to handling customer complaints which leaves customers disadvantaged due to lack of alternatives in electricity providers, this House urges:-"
}