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{
    "id": 539776,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/539776/?format=api",
    "text_counter": 194,
    "type": "speech",
    "speaker_name": "Hon. Anyango",
    "speaker_title": "",
    "speaker": {
        "id": 130,
        "legal_name": "Dalmas Anyango Otieno",
        "slug": "dalmas-otieno"
    },
    "content": "I am happy that at least this Bill will lead to enlargement so that we go back to the direction towards productivity, performance, fairness, expeditious, timely performance and quality decision-making. It will not just be a matter of people expecting service and having to go to court. As it is now, the Bill seems to rely on judicial reviews as the guidance to ensure that there is efficiency, fairness and timely decision-making. There should be service charters in every Government Department, to act as the basis for motivating our public servants to be fair, efficient and expeditious in their decision- making. Unless we go back to performance management, with performance contracting backed by this Bill---"
}