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{
    "id": 549457,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/549457/?format=api",
    "text_counter": 255,
    "type": "other",
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    "content": "card and we need to speak to it. What is more puzzling is the fact that the Government appears almost inept in terms of its information and action towards Kenya Airways. I believe that if we have this information, the Government has had it before hand. Neither the Chief Executive Officer (CEO) of the country or the Cabinet Secretary in charge of the Ministry of Transport and Infrastructure nor anybody in the line of duty bearers has spoken to this matter. Is it because they are adversely involved or they do not care about the investment of the Kenyan people? What are their motivations that a Government would be so silent at the root of a crisis of one of its major flag bearer in the airline industry? I think that the slogan “The pride of Africa” is long gone. It was a marketing slogan and it now remains a pale shadow of its former self. We sometimes feel duty bound to use Kenya Airways in areas that it enjoys massive monopoly, because we literally have no otherwise. However, I believe and trust that with robust investigations we shall also try, particularly for domestic routes, to allow competitors to compete, so that Kenyans have a variety of options to choose from. The fares that Kenya Airways imposes on its passengers is enormous, exorbitant, shameful and robbery. You can tell that depending on the class of ticket that you travel in. Anybody around the world who engages in air transportation will tell you that the rates are amazingly insulting. I am one of those who has evidence of what it will cost you to fly Business Class in Kenya Airways. It is sometimes much more than what it would cost you to fly First Class in Emirates. As Sen. Karaba said, the services are almost mismatched. Madam Temporary Speaker, when you fly Emirates First Class, it means that you will be put into their lounges meant for First Class passengers, transferred from the aircraft to the airport lounges by specialized cars, their treatment is different and facilities aboard are different. Whereas in Kenya Airways, you will find that it is basic. If you travel First Class from Mombasa to Nairobi, you will get a scone and cup of tea or coffee. The only difference between what happens in Business Class and Economy is that they serve your a scone on a plate, whereas in the Economy Class, they give it to you in a box. That is the dilution. They have squandered the airline so much that they are unable to offer services. I remember that at some point, when you travelled Business Class, even the Mombasa-Nairobi route, you would find some customer satisfaction. When it comes to public ratings, we no longer get Kenya Airways being rated highly. Madam Temporary Speaker, I beg to support."
}