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{
    "id": 569343,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/569343/?format=api",
    "text_counter": 39,
    "type": "other",
    "speaker_name": "",
    "speaker_title": "",
    "speaker": null,
    "content": "and The Standard . A minimum of 48 hours notice is given to customers in the areas that the interruptions will be carried out. This is according to the law. Special advertisements are also done on any other day or in few occasions when it is found necessary to keep the customers well informed. The power of one number is now fully operational and customers can register complaints or queries any time through 95551, the KP contact line. On the other hand, the communication department of the company has continuously released bulletins and necessary information to the public using appropriate communication channels. The recent restructuring of the company resulted in the appointment of county business managers who are in close communication with county governments on various aspects of power system development and operations. Fourthly, on whether the chairperson could state if the institution responsible for power distribution has any plan to compensate consumers for any losses incurred as a result of power failure or interruptions; I wish to report that in all occasions, the KP through its insurers, process customer claims for damaged equipment and property which may occur during the power blackouts or interruptions. This is done on a customer registering their complaints and immediate assessment is done by the company to determine the true cause of the damage and also rule out false claims. On the issue of Murang’a; first, in terms of improving stability, there is construction and commissioning of Githambo 132kv line. The substation has greatly improved reliability and interconnectivity of the network in the greater area of the County of Murang’a and neighbouring counties. The distribution line is meant to evacuate power The electronic version of the Senate Hansard Report is for information purposes only. A certified version of this Report can be obtained from the Hansard Editor, Senate."
}