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{
    "id": 699732,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/699732/?format=api",
    "text_counter": 157,
    "type": "speech",
    "speaker_name": "Hon. (Ms.) Ombaka",
    "speaker_title": "",
    "speaker": {
        "id": 1007,
        "legal_name": "Christine Oduor Ombaka",
        "slug": "christine-oduor-ombaka"
    },
    "content": "and visit you. They really give you sweet talk. Once you become their client, they forget about you because they know that you are contributing to the insurance on a monthly basis. They forget about you until the day you want to claim. Good insurance providers will normally be in touch with you. They will remember you during your birthday and on Christmas day. They send you messages but, some just disappear until after something happens to you and you want to claim. That is when they appear or that is when you find them but, all along they do not communicate with their clients. I really think that is a weakness on their part. They should get in touch with you once you become a client of an insurance firm. Once you get a client of an insurance firm, they should get in touch with you constantly. Even when they have trouble like they want to wind up, they should inform you. Many people get shocked later that an insurance firm has wound up or changed its name. So, those are some of the challenges that make insurance firms or business a bit tricky to handle. Hon. Speaker, I appreciate this Insurance (Amendment) Bill in terms of the fact that the time for claiming your benefits from them has been reduced from 90 to 30 days. That is a credit to this Bill because that is where the weaknesses of insurance firms fall. They take too long to respond to compensation and clients who have paid over the years go unpaid for a very long time. That makes them more efficient. Many people will now go into the insurance business because repayment period is reduced to 30 days and that is attractive enough. I just want to say that it is important for that supervision to continue. I think there is a body that will oversee insurance firms so that they are efficient and serve people well. That is a very wonderful area for amendment in terms of the fact that no firm will be bogus. No insurance firm will steal from its clients or take away all the money from their clients. That supervision aspect is very important in the Bill. I support this Bill and thank you for the opportunity."
}