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"speaker_name": "Mr. Kinyanjui",
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"legal_name": "Lee Maiyani Kinyanjui",
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"content": "Mr. Speaker, Sir, I do not have any evidence with me, but I wish to confirm to the Member and, indeed, the House, that the Department of Pensions has been experiencing serious problems. Before people retire, they give the addresses of where they are working, but as they leave their places of work, they do not update their contacts with the Pensions Department. Therefore, when there is any inquiry or change of address and the Pensions Department is not informed, we have challenges communicating with them. In this particular case, when we sent inquiries to confirm whether he had been paid, there was no response for quite a significant period of time. After we introduced the Electronic Funds Transfer (EFT) system from October, 2009, when one digit cannot tally with the account number, immediately the funds will not be transferred. Previously, we would take a long time before we confirm that. As of now, I want to assure the Member that the true pensioners have been paid."
}