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{
    "id": 738153,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/738153/?format=api",
    "text_counter": 219,
    "type": "speech",
    "speaker_name": "Hon. (Eng.) Gumbo",
    "speaker_title": "",
    "speaker": {
        "id": 24,
        "legal_name": "Nicholas Gumbo",
        "slug": "nicholas-gumbo"
    },
    "content": "In electrical engineering, there is something we call “calibration” which simply means “every so often”. The accuracy of those metres keeps changing whether electronic or not. You have noticed that if you put your watch side by side with somebody else‟s watch, the duration between seconds would be different. That clearly shows that there is either a lag or a lead which over time affects the accuracy of all equipment. That brings you to the whole aspect. There is a whole subject at the University of Nairobi called “instrumentation and measurements”. After that you graduate to control and measurements. The whole aspect of instrumentation and whether we get value for money goes to the essence of consumer protection. If what you are paying for is not what you get then that is an infringement on the right of the consumer. Let us not look at this Bill just in terms of the physicality of weights and measures that we are transiting from. However, let us look at it in terms of the possibility of infringement on the constitutional rights of Kenyans. With regard to the landline, how many of us know where the metre for the bills that come to your house is located? Should it not then be part of the consumer rights that you are educated before you get that service? Should we not, for example, be asking Airtel Kenya, Telkom, Orange and Safaricom to educate the Kenyan people how they can interrogate those bills by being physically shown that this is what it means when we tell you, you have consumed this much airtime? We must insist without knowing the accuracy. This House, particularly the Departmental Committee on Energy, Communication and Information, has a duty to interrogate those mobile service providers to assure Kenyans that there is no mis-billing and Kenyans are not losing billions as a result because somebody is not watching. I support, but I will be proposing---"
}