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"id": 784562,
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"type": "speech",
"speaker_name": "Hon. (Ms.) S.W. Chege",
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"speaker": {
"id": 884,
"legal_name": "Sabina Wanjiru Chege",
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"content": "The hospital should also employ proper patient support services and customer service alongside this. KNH should also device a proper communication and information system. As I said, when those patients went back to KNH, they were taken round. There was nobody to receive them. Even the rape case that was in the media was basically mishandled. When the media went to ask, there was no commitment and it was brushed off. From the presentations that were done, we could tell as a Committee that KNH was on operation, but on a pilot or an auto mode. People were hands off. They did not really care. They waited for things just to happen by themselves. Again, the issue of sexual harassment…"
}