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{
    "id": 791441,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/791441/?format=api",
    "text_counter": 671,
    "type": "speech",
    "speaker_name": "Hon. Gikaria",
    "speaker_title": "",
    "speaker": {
        "id": 2489,
        "legal_name": "David Gikaria",
        "slug": "david-gikaria"
    },
    "content": "I want to beg my colleague. Yesterday, I agreed with him, but upon consulting with the Legal Department, we thought that the tribunal… The first instance of a complaint or a customer and a licensee should be dealt at the Authority level. Taking everything to the tribunal will be cumbersome. We will be taking almost everything even disputes or complaints that can be dealt by the Authority. If somebody is not satisfied, either the customer or the licensee, they can then proceed to the tribunal. I am saying this in light of what we had at the CDF. Before, a complainant would just go to court and receive orders. So, we suggested that one goes to the board first, finish with the board and if you are not satisfied, you can move to the tribunal. I understood him yesterday, but upon getting more information, we thought that those little complaints can be dealt with by the Authority. I am pleading with him to drop his amendment."
}