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{
    "id": 922643,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/922643/?format=api",
    "text_counter": 309,
    "type": "speech",
    "speaker_name": "Sen. Were",
    "speaker_title": "",
    "speaker": {
        "id": 13183,
        "legal_name": "Petronila Were Lokorio",
        "slug": "petronila-were-lokorio"
    },
    "content": "As earlier indicated, services rendered by the office of the Ombudsman are critical to every citizen as they have a link to provision of public service to every person. Having offices thinly spread out across the Republic, makes it difficult to access these services as travel and other incidental costs may not be affordable to many Kenyans and especially those who seek public service yet the services of the office of Ombudsman are offered for free. Decentralization of these offices will also lead to decongestion of the existing offices, therefore, resulting in better service delivery in terms of monitoring delivery of public services within the counties. Mr. Deputy Speaker, Sir, moving to the counties will also create awareness on the roles and functions of the office of the Ombudsman. Right now, few people know about it apart from reading about it in the newspapers. Some people think that the Chairperson of that office is still hon. Otiende Amollo, yet he left office a long time ago. Therefore, when we move these offices to the counties, people will be more aware of them and their functions. Public servants in the counties will be compelled to offer efficient services to avoid complaints and repercussions that follow."
}