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"speaker_name": "Sen. (Dr.) Musuruve",
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"legal_name": "Getrude Musuruve Inimah",
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"content": "This office will also come in handy when it comes to performance contracting. It will have data on complaints, the nature of the complaints and how they were addressed. For example, in a situation where there are delays in getting identity cards, it is possible to find out how many people came with such complaints and how they were assisted. If those complaints were resolved, that is an indicator of efficiency for that particular office. The Office of the Ombudsman is important because it promotes constitutionalism. It ensures that we empower and serve wananchi selflessly. We must be selfless in defending the Constitution. We must be selfless in ensuring that services reach the common man at the grassroots level. I urge Senators to support this Bill. Let us see the light at the end of the tunnel for purposes of ensuring that we, as the Senate, are serving the common man as we represent counties and also defend their interests. That is our core mandate as leaders. With those few remarks, I second."
}