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"id": 974279,
"url": "https://info.mzalendo.com/api/v0.1/hansard/entries/974279/?format=api",
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"type": "speech",
"speaker_name": "Sen. Nyamunga",
"speaker_title": "",
"speaker": {
"id": 738,
"legal_name": "Rose Nyamunga Ogendo",
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"content": "In this day and age, given what some unsuspecting patrons have gone through in terms of being drugged, for example, it is only sensible that one uses the washrooms first, if need be, before proceeding to make their order, to avoid leaving their meal unattended. Mr. Deputy Speaker, Sir, business premises that have untrained security guards should communicate the importance of good customer care, courtesy and etiquette, since it has a direct bearing on business growth. Security guards are the first people that customers come into contact with when they visit any business outlet. We all know that first impressions are lasting. It should be made mandatory that employers provide proper training to this cadre of employees, to enable them attain and maintain a professional status while on duty. Mr. Deputy Speaker Sir, can I make a comment?"
}