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{
    "id": 298347,
    "url": "https://info.mzalendo.com/api/v0.1/hansard/entries/298347/?format=api",
    "text_counter": 80,
    "type": "speech",
    "speaker_name": "Mr. Githae",
    "speaker_title": "",
    "speaker": {
        "id": 159,
        "legal_name": "Robinson Njeru Githae",
        "slug": "robinson-githae"
    },
    "content": "Mr. Speaker, Sir, indeed, we have tried to trace any communication and there is only one communication, dated 8th March, 2012. All the other communications were with the agent. As I said, this was a case where a customer was really let down by the clearing agent. This is because under the new system – Simba System – a customer does not deal directly with KRA. It is the agent who has a password and the customer can do nothing about it. I was actually very sad when I read this. As I said, the only little thing that I can do – because this car was sold last year – is to try and use my discretion to, at least, refund to her the customs duty that she paid, as a way of trying to assist her. I would really request the hon. Member to ask this very innocent lady to apply for, at least, a refund of the customs duty. That is really the best I can do for her."
}