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{
"id": 974321,
"url": "https://info.mzalendo.com/api/v0.1/hansard/entries/974321/?format=api",
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"type": "speech",
"speaker_name": "Sen. Were",
"speaker_title": "",
"speaker": {
"id": 13183,
"legal_name": "Petronila Were Lokorio",
"slug": "petronila-were-lokorio"
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"content": "However, I would like to also note that most of these security guards are school drop-outs and, therefore, have not gone through the basic etiquette that people are taught in schools. I urge that the Kenya Institute for Curriculum Development (KICD) or the Association of Private Security Guards in consultation with KICD develop a curriculum that various actors can use to train these security guards on matters of public relations, customer care and just simple etiquette knowing that a customer is always right. Thank you."
}